Mapfre

Spain|FY2024|Auditor: KPMG|View original report →

E1Climate Change

E1-1Transition plan for climate change mitigation
Reported

MAPFRE Group maintains environmental commitments in its insurance and reinsurance underwriting business to contribute to the transition toward a low-carbon economy, reinforcing the commitment to be a net zero company by 2050.

MAPFRE faces significant risks due to climate change, especially in relation to natural disasters that may increase in frequency and severity, impacting claims and the resources needed for their management. To address these risks, specialized reports and control systems are used to manage exposure to catastrophic risks, determining maximum underwriting capacities per risk and event. In 2021, MAPFRE implemented the ExpoCat tool for georeferencing and controlling catastrophic exposures, improving information management and decision-making.

Additionally, the Group's reinsurer, MAPFRE RE, is responsible for placing reinsurance protections to mitigate catastrophic risks, ensuring that the Group can withstand losses without compromising its solvency.

E1-2Policies related to climate change mitigation and adaptation
Reported

These commitments are defined in the Underwriting Policy, approved by MAPFRE SA's Board of Directors, and are applicable to all insurance and reinsurance companies and in line with the corporate business strategy. MAPFRE has a Global Business Committee which meets monthly, and an Underwriting Policy Committee which meets each semester and is responsible for, among other things, the correct application of this policy, as well as to analyze and propose operating standards of exclusion for ESG matters.

MAPFRE implements its Sustainable Investment Policy from a dual approach: "a posteriori" to evaluate and adjust existing portfolios according to their ESG score, and "a priori" to integrate these criteria into the research of future investments.

MAPFRE has developed a Responsible Investment Framework that establishes rating thresholds, defines exclusion policies, and promotes shareholder participation, aligning its sustainable investment strategy with its long-term sustainability vision.

E1-3Actions and resources in relation to climate change policies
Reported

MAPFRE's Sustainability Plan (2024-2026) includes actions such as specific training for professionals, collaboration with universities, dissemination of content, and creation of products that incorporate ESG criteria.

In 2021, MAPFRE implemented the ExpoCat tool for georeferencing and controlling catastrophic exposures, improving information management and decision-making.

E1-4Targets related to climate change mitigation and adaptation
Reported

MAPFRE Group maintains environmental commitments in its insurance and reinsurance underwriting business to contribute to the transition toward a low-carbon economy, reinforcing the commitment to be a net zero company by 2050.

E1-5Energy consumption and mix
Omitted
E1-6Gross Scopes 1, 2, 3 and Total GHG emissions
Omitted
E1-7GHG removals and GHG mitigation projects financed through carbon credits
Not Material
E1-8Internal carbon pricing
Not Material
E1-9Anticipated financial effects from material physical and transition risks and potential climate-related opportunities
Reported

MAPFRE faces significant risks due to climate change, especially in relation to natural disasters that may increase in frequency and severity, impacting claims and the resources needed for their management.

Furthermore, the increase in climate risk could potentially introduce material uncertainty in the assumptions and lead to an inaccurate assessment of insurance risk.

S1Own Workforce

S1-1Policies related to own workforce
Not Material
S1-2Processes for engaging with own workforce and workers' representatives about impacts
Not Material
S1-3Processes to remediate negative impacts and channels for own workforce to raise concerns
Not Material
S1-4Taking action on material impacts on own workforce, and approaches to managing material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions
Not Material
S1-5Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities
Not Material
S1-6Characteristics of the undertaking's employees
Reported
CATEGORYTOTAL NUMBER 2024TOTAL NUMBER 2023
BOARD DIRECTORS (*)1619
EXECUTIVES4746
MANAGEMENT AND EXPERT MANAGEMENT1,6751,632
MIDDLE MANAGERS AND EXPERTS5,8005,187
ADVISORS14,83415,184
ASSOCIATES8,2138,805
TOTAL30,58530,873

*Executive board directors of Spanish companies

S1-7Characteristics of the undertaking's non-employee workers
Not Material
S1-8Collective bargaining coverage and social dialogue
Not Material
S1-9Diversity metrics
Not Material
S1-10Adequate wages
Not Material
S1-11Social protection
Not Material
S1-12Persons with disabilities
Not Material
S1-13Training and skills development metrics
Not Material
S1-14Health and safety metrics
Omitted
S1-15Work-life balance metrics
Not Material
S1-16Compensation metrics (pay gap and total compensation)
Not Material
S1-17Incidents, complaints and severe human rights impacts
Not Material

G1Business Conduct

G1-1Business conduct policies and corporate culture
Reported

In 2012, we adopted the Principles for Sustainable Insurance (PSI) promoted by the United Nations Environment Programme Finance Initiative (UNEPFI), committing to integrate environmental, social, and governance (ESG) issues into our decision-making for the underwriting processes of the Group's insurance operations.

MAPFRE has consistently and decidedly striven from the start to adopt the best corporate governance practices. MAPFRE's good governance practices are oriented toward creating sustained financial and social value over the long-term. The company's objective is to ensure financial stability and safeguard the interests of shareholders, maximizing the positive impact on society as a whole.

MAPFRE is governed by the Recast Text of the Spanish Companies Act and has a series of Institutional, Business and Organizational Principles in place that have been approved by the Board of Directors of MAPFRE S.A., which, together with its Bylaws, the Annual General Meeting's Regulations, and the Board of Directors' Regulations, define the structure, composition and functions of each of its governing bodies and make up the minimum mandatory compliance framework for all of the companies in the MAPFRE Group and their respective governing bodies. In addition, MAPFRE has a group of corporate policies and standards that complement its governance system.

Regarding the Spanish National Securities and Exchange Commission (CNMV) Good Governance Code of Listed Companies as of December 31, 2024, MAPFRE complies fully with 90.62% and fully or partially with 96.87% of the recommendations.

G1-2Management of relationships with suppliers
Not Material
G1-3Prevention and detection of corruption and bribery
Not Material
G1-4Incidents of corruption or bribery
Not Material
G1-5Political influence and lobbying activities
Not Material
G1-6Payment practices
Reported

Details of the payments made by the Group's fully consolidated Spanish companies to providers in the financial years 2024 and 2023 are provided in the following tables.

ItemDays 2024Days 2023
Average provider payment period5.86.4
Ratio of paid operations5.66.2
Ratio of operations pending payment20.617.8
ItemMillion euros 2024Million euros 2023
Total payments made1,851.81,781.9
Total pending payments26.132.7

Information regarding invoices paid in a period of time less than the maximum established in the late payment regulation is shown in the accompanying table.

Item20242023
Monetary volume paid1,851.81,781.9
Percentage over total monetary payments to providers98.6%98.2%
Number of invoice paid265,211263,421
Percentage over total number of invoices paid to providers98.7%98.9%